TERMS OF SERVICE

INTRODUCTION 

Welcome to our Lounge, a website owned and operated by 12th&Luxe Digital Lounge. These "Terms of Service" are govern by your use of our website and any products or services offered through it.

ACCEPTANCE OF TERMS 

By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

DEFINITIONS 

12th&Luxe Digital Lounge and all its content, services, and products offered through it. - "User" means you, the person accessing or using our website. - "Content" means any text, images, audio, video, or other material on our website. - "Products" means any digital products, services, or downloads offered through our website.

USE OF WEBSITE

You agree to use our website for lawful purposes only. You shall not: - Use our website in any way that could damage, disable, overburden, or impair it. - Upload, post, or transmit any content that is unlawful, threatening, or obscene. - Interfere with or disrupt the operation of our website. - Attempt to gain unauthorized access to our website or any related systems.

INTELLECTUAL PROPERTY

All content on our website, including text, images, audio, and video, is the property of [12th&Luxe Digital Lounge] or its licensors. You may not reproduce, distribute, or display any content without our prior written consent.

PRODUCTS AND SERVICES 

We offer various digital products and services through our website. By purchasing any product or service, you agree to the following: - All sales are final and non-refundable. - You are responsible for ensuring that your digital product or service is compatible with your device or system. - We reserve the right to modify or discontinue any product or service at any time.

Custom Terms

Including: 

(Virtual PhotoShoots, Music, Flyers, Artwork, Thumbnails, Logos, and More).

Important Note:

All custom orders are non-refundable. Due to the custom nature of these designs, we cannot offer refunds or exchanges. Please ensure you provide clear instructions and review your design carefully before submitting your order.

Custom Creations:

To secure your unique order, a 25% down payment is necessary. This initial fee will be subtracted from your overall balance. Remember, the remaining amount is required upon project completion before watermarks are removed and final digital files are released.

Music (and/or Instrumentals):

Upon agreement, a detailed written contract will be provided, outlining the work scope, license terms, and royalty clause.

 

Turnaround Time:

Standard delivery: 2-3 business days - Rush delivery (additional fee): 24 hours. 

 

PAYMENT TERMS

We accept various payment methods, including credit cards and online payment processors. By making a purchase, you agree to our payment terms, including: - All payments are non-refundable. - We may charge additional fees for certain payment methods. - You are responsible for any applicable taxes or fees.

DISCLAIMER OF WARRANTIES

Our website and all products and services offered through it are provided on an "as-is" and "as-available" basis. We disclaim all warranties, express or implied, including the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

LIMITATION OF LIABILITY

In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to our website or any products or services offered through it.

GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of your state/country. Any disputes arising out of or related to these Terms shall be resolved through binding arbitration.

CHANGES TO TERMS

We reserve the right to modify or update these Terms at any time without prior notice. Your continued use of our website shall constitute your acceptance of any changes to these Terms.

CONTACT US

If you have any questions or concerns about these Terms, please contact us at 12thandLuxe@gmail.com. By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. 12th&Luxe Digital Lounge 05/30/25.